How Can We Help?

How do drop alerts work?

Once you subscribe to the Alerts or Agent plan, you can add keywords and sizes to your alert list. The moment a sneaker matching your criteria goes live at any of our monitored retailers, you get an instant email notification.

What retailers do you monitor?

We monitor 50+ retailers including Nike, Adidas, Foot Locker, Finish Line, GOAT, StockX, and many more. We also have a growing network of local partner shops.

How does the AI agent work?

The Agent plan gives you access to our auto-purchase bot. You set up your shipping details and payment method once. When a drop goes live, the agent automatically adds to cart and completes checkout on your behalf.

Can I cancel my subscription?

Yes, you can cancel anytime from your account settings. Your subscription will remain active until the end of the billing period.

Is my payment information secure?

All payments are processed through Stripe, a PCI-compliant payment processor. We never store your card details on our servers.

How do I become a partner shop?

Visit our Partner Shops page and fill out the application form. Listing is free and we review all applications within 2 business days.